I had my formal makeup done by Shelby. The staff were lovely, however, Shelby was extremely unfriendly and made me feel uncomfortable the entire time. I asked for really natural makeup and instead I received a really cakey, unnatural look. Although I requested no sparkles and thin eyebrows, Shelby did the complete opposite. Not only that, but the makeup process was rushed and I felt although she did not want to be there. Before I went to my formal, I had to remove some of the makeup (particularly mascara and eyeshadow that had fallen below my eyes). After attempting to fix my makeup I still had flashback in photos throughout the night. Overall, I am extremely unhappy with my experience with Shelby at Envy and DO NOT recommend her.