I rang on Thursday to confirm time of 08:00 Friday morning and was told all was OK. Tandy called at 08:15 to tell me they would be 45mins late (gave no reason). Tandy was called on three occasions to find out where truck was and I was given the run around. Truck didn't turn up until 10:10. When I paid invoice by credit card over the phone I asked for the receipt to be emailed to me, they didn't do that. Absolutely terrible service and will never be used again. Word of mouth is a good advertisement and will be relayed. Does not deserve the 1 Star rating, should be nil.