I called Steve and spoke to him in regard to an issue that I was having with my computer. He said that it would be no problem to fix and I would have it back within 24 hours. Steve deleted all my programmes and reloaded windows 7 and an old version of MS office, not MS office 2010 which is what was there. A lot of data that was on my computer is lost forever and Steve has not offered to recover it or try in any way to resolve the issue. I had programs and files on my computer that cannot be replaced. I was not told that all the hard drive would be deleted nor was I asked to bring the programme discs with me so he might reinstall them. I was asked to pick my computer up and bring CASH with me, I believe that he knew what he had done; that is why he asked for cash. I had to install over 300 updates for windows 7 and reinstall MS office. I also had to contact as many of my recent business email contacts and get updated email threads as they were not saved. When I got my computer back a la
Called to enquire about a mobile phone repair and gave the exact details to the tech over the phone who seemed very nice and was told to come down to the shop with it and he would do his best to run some software over it to retrieve my lost data. Once at the shop i could not even speak to that person was turned away at the counter they did not even communicate the problem properly to the tech. After less than 30 seconds was just told they could not help. What a joke i made the effort to go into town for nothing.