The service offered at Good Guy's was shameful. I waited Two weeks to get a TV that was an advertised special, being told everyday i went in that it should have been there. I was given many excuses, and no solution could or would they come up with. I had payed for the TV and still they could not produce that TV for me. I eventially phoned a store in Brisbane and arranged for my sister to bring it up with her. It was a gift and the persons birthday has been and gone. I am very disgusted in the service given and so was the manager of the Brisbane store. Shame on the Good Guys Hervey Bay Store.