It is not easy top find just the right person to come into one’s home to do anything, much less clean and tidy up one’s precious possessions. That’s why I am so grateful that Done and Dusted choose their people carefully, then train them to do the job properly and the products they use are sensitive to people and the environment. After years of doing everything myself I am now lucky to have the most obliging willing and able helper who can be relied upon to do exactly what is required cheerfully. Thank you Done and Dusted.
I requested a one off clean for 3 hours in my home for $65 + gst/hour for 1 cleaner. I explained to the staff cleaner what I wanted for 3 hours cleaning. I knew the scope of cleaning was possible because we used to have a cleaner who did the job in 2 hours. I also do that amount of cleaning in 2 hours.
When 20 minutes was left, I realised she had been totally absorbed in the fine detail, but had not washed the kitchen floor and remaining benches, or vacuumed.
When I gave feedback to Adam,who owns Comfort Cleaning, that the taps were sparkling, but I was very disappointed that the job was incomplete due to poor time management, Adam was extremely defensive and didn't seem hear that for $65 per hour + gst, that I expected a professional cleaner to be able to scope out the amount work to be done within the time available. I did not care about sparkling taps but I did care that I had to mop the floors, wipe down the remaining benches and bathroom.