Thanks Rod, Ellie and the team, the customer service and Product knowledge was excellent and their honesty was appreciated. They only sold me what I needed and repaired what they could. A big difference to the other quotes, I will be getting them back from now on to service my pool, regards Darrel Milton.
We had our pool go green and contacted Pool Medics for urgent assistance. Steve arrived on time and suggested the most economical solution to fix our problems. The service and response was exceptional as well as the communication throughout the repair process. As a result we now have our pool regularly maintained by Pool Medics and would not hesitate to refer them to anyone who asks.
This company is absolutely awful. I waited twice for one of their pool technicians to attend who never showed and one was supposedly the manager who would attend after work and not even a courtesy call to say they couldn't come.
I had 3 visits to fix my green pool and 4 days on it was still as green as ever and had received no treatments at all. If you're looking for efficiency and reliability, go elsewhere.