Can I return prescription medicine?
No. Queensland Health regulation states medicines—including orally taken medicine—cannot be returned.
Can I email, phone or fax my prescription?
No. It is a legal requirement for your pharmacist to receive the original prescription.
Can my pharmacy keen my prescription repeat on file?
Yes. Consult with your local pharmacy to place a prescription order and they will automatically match up the repeats with the order.
Why do I need to purchase some items with a prescription?
Legislation in Australia deems “Pharmacist Only Medication” requires personal counselling by a pharmacist on sale of the item.