These guys are wonderful people and always look after my two boys with care and compassion. I can't recommend them highly enough. Their pricing is fair and unlike some other places they don't charge "for every little thing".
Do not use this service
Despite using this service annually for our pet, it seems as though repeat customers are no longer valued.
Our Christmas holiday booking requires an extension of a single day due to not being able to pickup. This was not available to us and neither was the chauffeur service which would of mitigated the issue.
I understand that whilst it is always subject to availability, I’m disappointed they have refused to provide a refund or a credit towards our next stay (which won’t be happening).
Just plain unreasonable.