The team at OzWide Flooring has totally transformed our home! The new flooring has made our home look fantatsic and feel really comfortable. Couldn't be happier with the process and results. The team was an absolute pleasure to deal with and you can't beat their prices. 100% recommend their service.
Couch purchased 10 May 14.
Proforma 3 seat recliner and 2 single recliners - cost $2999.
Couch delivered about 1 week later (17MAY14??).
Couch arrived with;
Broken right arm (chair was unable to recline properly)
Poor stitching all over chair
Infested with spiders and
loose cup holder and scratched wood.
Couch was replaced a few days later, we were annoyed that our new $3000 couch arrived in such a horrible condition. A conversation with Adrian (owner) would reveal that the damage was caused by transit... Transit caused the stitching to come loose? That's a new one!
Less than 4 months after replacement, right side recliner stops reclining. Not happy with the quality for the price we request a refund. Adrian flat out refuses and offers to fix the couch. We tell him we are not happy with that outcome, "How many times does a couch need to break/become faulty before you will refund us?". He said it was a simple fix, regardless, a $3000 couch should not stop reclining aft