Question 1

How often do my carpets need cleaning?

Accepted Answer

12 - 18 months is a rough guide most professionals abide by.

Question 2

How do I prepare for my professional carpet clean?

Accepted Answer

Remove all furniture, rugs and items from the carpet, followed by a thorough vacuum.

Question 3

How long will my carpets take to dry after a clean?

Accepted Answer

2 - 4 hours as a rough guide. The time will depend on humidity, air ventilation and the exact method used.

Question 4

Do I need to stay off my carpet following a steam clean?

Accepted Answer

Yes. You will need to stay off your carpet until it is completely dry.

Question 5

What are the different types of carpet cleaning?

Accepted Answer

Dry cleaning and steam cleaning are the methods commonly used by carpet cleaning professionals.

Question 6

What are the benefits of steam cleaning?

Accepted Answer

Steam cleaning provides a deep clean, using a combination of hot water and specific chemicals to lift dirt from the carpet.

Question 7

Benefits of dry cleaning carpet?

Accepted Answer

The major benefit is that the carpet is kept dry - meaning it can be used immediately after cleaning has taken place.

Question 8

How can I make my carpets dry faster?

Accepted Answer

Opening all the windows and turning the ceiling fans on may speed up the drying process.

Question 9

What is eco carpet cleaning?

Accepted Answer

Eco or "green" cleaning refers to the use of environmentally friendly, non-toxic products that minimise the use of chemicals.

Question 10

What are the benefits of professional carpet cleaning?

Accepted Answer

Allergens, dust mites and dirt can build-up and may not be removed effectively with a regular vacuum. This is where professional cleaning comes in.

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