Encore helped me with removing some unwanted pet stains on my cream rug. The team were highly professional, prompt and the rug looks brand new - I'm very happy! I would highly recommend Encore, and will be using them again.
I'd recommend his service to anyone on the Gold Coast. Darren did a great job cleaning the carpets in the two rentals I've lived in. He removed stains and made sure the carpets came up nice. Carpets became like new!
I used property mate direct for my end of lease bond cleaning, carpet cleaning and pest control. I was extremely un happy with the service received it was not up to standards I asked if his work was not up to the real estate's standard would he rectify as I didn'Â™t want to have to worry about it at all, he said yes he would.
My real-estate came back with a massive list that needed to be rectified and I'm not surprised, I was shocked how dirty the place still was! I let him know about the list and he told me he would go back the next day to clean what was missed. No one was able to meet him to make sure he showed up but later that afternoon the real estate went back to check that everything on the list had been done but they contacted me to let me know nothing had changed since they viewed it last.
That afternoon myself and my parents had to spend 4 hours cleaning and rectify his poor efforts. I let him know that we had to go back and clean for 4 hours, I even sent a photo to