We made a booking to have a vacate clean of our carpets last Thursday and were given the time of between 10.00-11.00am. On Thursday morning at approx 10.00am we received a call to say that they were running late. At approx 11.00am we received a call they couldn't come and that they could do it Friday. This wasn't acceptable to us as it was a vacate clean. They did arrange for another cleaner to come and do the carpet. Very poor service and would not recommend them to anyone. I had to give one star for this to be accepted which is a generous rating.
We recently had Gordon of The Big Sucker perform a vacate carpet clean and pest control when we exited a rental property. Friendly, proactive and punctual, he had the job done must faster than expected, and the carpets looked fabulous to say the least. We won't hesitate to book with Gordon the next time we move, and we highly recommend this business to anyone in need of such services at a fair price. Thank you, Gordon! :)
The ladies who did my vacate clean last week did an amazing job and are a credit to you.
Also the supervisor was fantastic, very professional, friendly and had a great eye for detail.
Thank you.