Thank you so much Tom and Fernanda for the exceptional work that you did on our property. You were extremely generous in giving us that extra time, effort and expert advice, beyond what was required. It's great to hire people that share community-minded values. It feels better knowing that you are around the corner to solve all our problems with our eco-house, whatever the weather!
My husband, Roger and I made a mistake in hiring this company with a verbal contract, not a written one. As it is a local company and we are pensioners living in a caravan park we were trusting. We have a manufactured home in Ballina. We paid Rob the builder $30,000.00 in cash money to renovate our bathroom and to do an extension on our home. We do not have any problems with the room extension, however, we have heaps of problems with our bathroom. We have wall panelling and plumbing problems leaking into another room. The work was done nearly 3 years ago and we have made various calls to Rob constantly during that period, but to no avail. He has never ever come to our aid. BEWARE CONSUMERS!!! GET A WRITTEN CONTRACT, DO NOT BE TRUSTING LIKE WE WERE . Yours Sincerely, Diane Elkins.