I rang Clint today and he very quickly gave me all the information I needed. I had a capsule installed in about 15 mins and it was very reasonably priced. Clint then gave me a demonstration and I was very happy with all aspects of their service. I will be back for any further work.
I definitely won’t be back. After noticing the installation of a safety Dave camera that was installed, wasn’t completed properly, I rang expressing my concerns and was told to come back and the problem would be rectified. I drove back today from Port Stephens to get it rectified only to be treated very poorly.
The lady at reception at first didn’t welcome me back and seemed to question my concerns, despite the staff member on the phone apologizing profusely when I rang a few days prior.
After waiting for 10 minutes by my car for someone to come out to see what they were going to do, no one came out. On going back to desk, I was advised I simply had to wait as everyone was on a break. Thanks for telling me. NOT !
Eventually a worker approached my car and began work with no communication. He walked past me when he finished and just said “It’s Done”. I was made to feel like a leper.
Paul O’Brien and his company was highly recommend but I will not return
The guys at Monster and extremely professional and super friendly. They are extremely fair with pricing and there work is of the highest standards. Highly recommended. Thanks you so much for your awesome work Andrew,Michael and Simon .
My experience with this service was very negative. I left my van to have A few simple things checked checked out to see if they were ok eg. (Sola panel,battery,air condition etc.) I also needed to have the reverse camera either fixed or replaced. They had my Van for one month and five days making constant excuses as to why it was taking so long..when I finally got it back I was told by Andrew that because he couldn’t get a replacement cable for the reverse camera that he had not done of the other work requested even though I had been told that it was all done and they were only waiting for the correct cable for the camera. To my horror when I drove it home Speedometer,GPS,and sound system were not working.not only did they have my Van sitting there for almost five weeks and not only did they fix nothing in that time they gave it back in worse condition than when I left it with them! After a complaint they fixed the Speedo I had the sound system fixed elsewhere.