I find Crick Nambour has the most friendly, courteous and helpful people in the service department. They are smiling and warm when you first arrive and are attentive to your car service needs. I am always look after by their courtesy bus driver to get to work and back. They care by ringing or texting me to give me advance notice of costs of replacement parts and pick up, I like the Crick staff professional approach and great communication skill.
We recently dealt with Zaac on the purchase of our new Fiat van. He rang us back on a public holiday and was very pleasant and not pushy! The team were really helpful and Organised finance with a great comparitive rate. They organised the vans delivery ahead of schedule and were just really easy going. Thanks! Ps the van is massive! :)
I did an earlier review on my GPS service problems and are happy to say I did get an email from them and they looked over my case and it was settled very amicably, the hold up in replying was not getting through to the right person and the COVIT closures that saw many staff take holidays. Thanks Cricks.
This review is for the service centre only- I have never been so disappointed and angry with a company as I am with this joke of a place. My car was dropped off for a very simple code delete and a door sensor install however after over a week of chasing them with no reply phone calls or any courtesy at all I’m still waiting. No updates , apologies, they don’t seem to know what they’re doing and I won’t be back after this experience.
Great team at PMG Isuzu Maroochydore that stands by what they sell! Traveled up from Tassie to view a hard to find particular vehicle (via Shepperton, Vic where I copped a bum steer on similar vehicle - totally oversold).
Excellent description, pics and value price on listing with all confirmed on inspection and deal wrapped up on the day with complimentary tank top-up for long drive back. Full marks for sales service and communications.
Unfortunately, not long after returning home to Tasmania a mechanical issue surfaced which on diagnosis at local dealership was not a cheap or easy fix. OMG ($X,000!)
One has heard horror stories re attempts to claim under statutory warranty but no hesitation, they covered the car to be repaired with local dealership, no ifs, no buts!, even though I'm in Tas and they are in Queensland. Totally recommend!!