I really can't fault these guys and ladies too. Macca looked after me and he was so helpful and knowledgeable. Walked in at 9.30am and back out again (after a lunch break while they spruced the car up) at about 1pm. Drove home in my new used car feeling happy and grateful. Found exactly what I want at the right price. A great team all 'round and everyone from the manager to all those I dealt with were friendly and helpful.
Most untrustworthy and dishonest dealership we have ever had the displeasure to deal with. Have purchases over 10 new vehicles from other new car dealerships without issue - not the case with Westco. After days wasted on trying to come to an agreement, we ended up forfeiting $1000 deposit (which we have since been told is illegal for them to keep) and purchasing from elsewhere. Be warned, friends purchased a car from here at the same time and they also tried to swindle them. STAY AWAY!!!
We recently purchased a used car from Cairns Cars. Our sales consultant Jeff was efficient and honest with our negotiations and the entire experience was professional.
We would highly recommend the dealership to anyone in the market for a new or used vehicle.
Following a service at this business it was identified that my vehicle needed a new transmission and clutch. I was informed that the vehicle would be roadworthy in two weeks time. Two weeks later I drove past the business and discovered that my vehicle was still parked outside the premises. A telephone call confirmed the repairs on the vehicle had not commenced. I was informed that it would be ready the following midweek. I again drove past the premises the following Wednesday to find the vehicle still parked outside the premises. Following numerous telephone calls and stating that I would be contemplating legal action I was reassured that the vehicle repairs would be prioritised. Ten days later I was advised that my vehicle was ready. I am a 73 years old pensioner who, during the period in question, had to rely on family and friends for transport. I would advise anyone seeking an efficient, professional and competent service to look elsewhere rather than utilise this business.