I definitely won’t be back. After noticing the installation of a safety Dave camera that was installed, wasn’t completed properly, I rang expressing my concerns and was told to come back and the problem would be rectified. I drove back today from Port Stephens to get it rectified only to be treated very poorly.
The lady at reception at first didn’t welcome me back and seemed to question my concerns, despite the staff member on the phone apologizing profusely when I rang a few days prior.
After waiting for 10 minutes by my car for someone to come out to see what they were going to do, no one came out. On going back to desk, I was advised I simply had to wait as everyone was on a break. Thanks for telling me. NOT !
Eventually a worker approached my car and began work with no communication. He walked past me when he finished and just said “It’s Done”. I was made to feel like a leper.
Paul O’Brien and his company was highly recommend but I will not return
Craig is a wealth of knowledge and whilst I live a little far from his shop, he has been nothing but responsive and knowledgable to help me diagnose a few issues Ive had.
I wish he had a shop here in Sydney but can highly recommend him to those on the coast / Newcastle region.
I have been taking my car to Wilsons Auto Repairs for years, i have always been treated very well and always kept informed through out any job on my vehicle, always amazing service and always at a reasonable price, i highly recommend these guys