Good liaison with agent for rented property for installment. Simple kitchen, work ok as expected. Met timelines well, efficient installation. Contract did not include finishing of paintwork on adjoining walls and skirting boards and minor restoration from removal of old kitchen. Finished product looked disappointing on this basis and further cost and organisation required to complete. Extra cost of final finishing needs to be taken into account when assessing quoted contract prices. Would be advisable and more efficient to ask for finishing costs to be included in quoted work.
Okay benchtop, quite expensive but I accepted that because others were going to take longer. Beware though that these are not the easiest people for an inexperienced home renovator to deal with. You have to check every detail when ordering - exactly what the edges will look like, where the edges/cuts will be, etc. Then double check to clarify potential misunderstandings. Then triple check, talking through not only every line on your order but also the lines you didn't want and didn't add but should expect. Then unpack the product and check the results before you complete payment and take it away to install. Any problem will be written off as your fault because you *should* have known what they assumed, no matter how many times you haven't dealt with them before.