Went to these guys to get a Road worthy inspection after reading good reviews online. They quoted me $4000 for a ton of work (most of which had nothing to do with the RWC and a lot of which I knew didn't need to be done). Have gotten the opinions of 2 other mechanics since then and both agreed that the car didn't actually need ANY work (certainly not $4000) and it was in great shape.
SCD somehow deleted the first review I left, so I'm reposting. Don't trust these guys, they will try to take advantage and rip you off!!!!
DC plugged a punctured tyre for my JCU hire car not long ago. They did a great job, and had me on the road in less than 45mins. Much appreciated, as we had to drive all the way to Townsville urgently. I suspect we'd jumped the queue, as we'd only called them that morning. great staff and great job - couldn't ask for more.
Prompt response to my request to book in a service. Derek was friendly, explained everything that was done during the service and even checked my tyres out for me when I asked how long before I would need to replace. Car service excellent.
I have been taking a couple of vehicles to Smithfield Automotive for the last several years. I have always been happy with the customer service and the vehicle service and have never had to take any of my cars back.