I got Dennis to service my Yamaha 4hp outboard motor, I asked for a full service and pick up from my address. I paid the full cost before he delivered it back and had to ask for the idle revs to be lowered as it was revving way to high.
Included in the price was a full water pump kit.
Once in the water no more than 5 minutes the motor over heated and died.
This was on a public holiday, so fair enough.
I started calling at 7 am the next morning, and after nearl 10 attempts with text, email I still had not been contacted.
I felt totally let down and abandoned.
At 2.56 the next afternoon he wrang.
I definitely will not be using Dennis mobile mare again.
Well run organisation, but when I was dealing with them they were very under staffed at the time. Admittedly it was at Christmas, but I would have thought you would possibly be over staffed for this busy period.
Apart from that they should have rated 5 stars.