I only have positive things to say about this facility. Tom and the team are friendly and helpful, always interested in the project and the advice is professional and sound. I would have no hesitation in recommending Alkira. Thanks guys.
I have been dealing with dean for around 3 years. His servicing knowledge and shit he has got me out of with his advice. (And the shit I got into cause I didn’t take his advice). has been invaluable. I would recommend dean and his staff for anything related to boats, Engines or trailers. He is very reasonably priced and the statements are very detailed and he will call you if there is something out side of the normal scope of works. 5 stars from me.
Ive had several pieces of furniture reupholstered by them, and although the workmanship is good, their customer service is poor. I paid cash on delivery when my furniture was delivered and only checked my own invoice afterwards, upon which I realised I had paid too much. I phoned Margaret up and was told to email my bank details through to her. Two weeks later still no response , so I sent another email. Two weeks after that I phoned her and was told she was going to transfer the money that day - of course she didnt. Another phone call later , another excuse and still no money has been credited to my account. Margaret is downright rude and dishonest. Im taking the matter to the Small Claims Tribunal. You would be better off going to another upholstery business that values honesty and good customer service!
Booked pre-purchase inspection for boat with this company. I told them what I wanted checked for a set price. After taking 2 days extra to do inspection they charged me and I asked for info on boat. Turns out they didn't even start the outboard. When I asked them to actually do the work I paid them for they charged my credit card again for the same amount with no authority from me to charge the card. This time they started the motor and told me it started. No more info. I was after a complete computer diagnostic print out which they told me they had completed and charged me twice for. When I asked for the print out they panicked and told me they would email it. I never received it. Still in battle 12 months later to get my money back and get what I paid for. Stay well away.