Quality work, good price and fast service. The tradies that came to renovate our bathroom were very polite and cleaned up after themselves. Extremely happy
Have used this company on several occasions. We have always found them cooperative in dealing with our issue in a timely fashion. Highly recommend Phillips plumbing in relation to ability to problem solve, professionalism in doing the job in a timely fashion and reasonable price.
I contacted the Plumbing Doctors via their website on Monday (19/10/20) and received a very prompt return call from Frank.
I discussed with him that we have at least to blocked downpipes that need inspection and clearing. I also informed him that I work 1 hour away and could be home no earlier than 3:30pm. He said no problem, booked me in for Thursday (Tomorrow, 22/10/20) and made a note that I would not be available until 3:30pm.
I get a call from Frank this afternoon at 4pm and he informs me that his plumbers cannot start so late, that they must be there by 2pm and that I need to reschedule.
Now I have to find a replacement plumber within 24hours as I have sorted the time off work tomorrow and worked the extra hours already this week to enable this to occur.
If Plumbing Doctors had let me know on Monday that they couldn't help me I would have gone elsewhere without issue and thanks them for their prompt reply.
Poor customer service.
Save yourself any issues. Book elsewhere.
I wish to thank Scott and Sam from Huddo's Plumbing Service. Contacted them on a Sunday with a hot water system problem thanks to Scott and his team this was fixed within 24hrs at an extremely reasonable cost. I definitely recommend this company. Jane from Lambs Valley NSW