So happy with the shutters we ordered and had installed. Biggest surprise for us was both the price and quality! We had the same job quoted by another company almost 5 years ago, we then had them requoted by the same company during their 50% off sale, with the quote definitely not saving the 50% they promised. Jeremy quoted our job 5 years later and the price was less than that of the 50% off price we’d previously been quoted.
The process was super easy and Bryan & Mick (who installed them) were so friendly and efficient.
Lovely family run business who take pride in their work and look after their customers.
I highly recommend them!
Thank you to Ruth and the whole team of Emporium. My house has been truly transformed. Your service was second to none starting with the person that bought the samples to my home really took the time to listen to what I wanted to achieve and helped me make the best choice.Every one at Emporium are very helpful and friendly. I was so happy that when the installer left I was so happy I cried!!
Carpet Call lacks ethics.
On Monday a sales rep from Carpet Call came to my house for a quote. I was very clear from the beginning that I also had another company quoting and was told CC would price match for 'like quality carpet' less 10%. He wrote up the quote, said I needed to pay a $600.00 deposit on the day. I asked directly if the deposit would be refunded if I chose the other company. I now realise that he avoided the question by again repeating that they price match. On Wednesday I found out the deposit is not refundable. The issue is that I now prefer a different carpet and while it is in the same price range, it is not the same so they will not price match. I am now stuck with the carpet unless I want to forgo $600.00 or they can give me a store credit, which I don't want. At no time was I told the condition of signing and paying. I realise it is buyer beware and they are acting within the legal guidelines, but they certainly lack ethics.