The communication is absolutely horrible. I have been blocked from emailing as I am asking where my products are and they have not replied after weeks and never gave me a tracking number. I have done a lot of orders with this company even after many mistakes as I understand as a small business owner things can be tough, but treating people this way after paying for a service is disgusting.
After visiting all the furniture and bedding stores in the local area only to be disappointed, we found a lovely king single bed base at Bell's Furniture one for a good price. The quality of the bed was very solid and well made with strong slats and a sliding drawer at the foot. We paid our deposit and ordered the bed, it arrived within the promised time frame. The staff are reliable and friendly. My son is very happy with his bed. We recommend you to visit this store to see for yourself.
We bought our Regal ext table from Francis Furniture. It's lovely, exactly what we asked for and already much admired. Would recommend your business without hesitation. Thanks again for such a beautiful furniture piece
We are very disappointed with the service. We ordered a lounge was told it would take 20 weeks. We were about to walk out of the store. The Owner's husband walked past and said it will take 8-10 weeks. At the time we thought it was strange he knew the delivery time and not the salesman. We are now told our lounge will be here closer to 20 weeks than 8-10. We don't like being lied to just to get a sale.
Was in the store over Christmas got a really good deal and the customer service was excellent so helpful nothing any trouble and plenty of time to return it if your not satisfied. Worth a check if your looking for a new mattress or bedding. Their mattress protector guaranteed not to stain for 5 years and not expensive