Measurement attended twice by two different people - both times deemed “wrong”,
By the person who showed up to install the carpet.
Paid deposit, two days later, the full amount of payment was taken from credit card, without permission🙅🏽♂️ Delayed my tenants moving in and Carpet never got installed.
Took me weeks with multiple phone calls to get my money back. Never again - Carpet call. Thanks to one obliging staff, who tried hard to help. Need great improvement in providing a service.
Choices Flooring in Helensvale is amazing. They are so great to deal with and offer exceptional service to their customers. Not a fault to give to the team and the quality carpets are great. You won't be disappointed coming to this store.
Thanks to the team at Carpets on the Move for re-carpeting our rental property. They did a great job with installation and provided a prompt and efficient service. The showroom is great and really helps you to decide which way to go. The staff are very helpful and friendly, much appreciated!
We had marine-grade carpet laid on our outdoor area from Carpet Court. However, we had an issue with our carpet such that it required replacing. We spoke to Brendon at the Burleigh Heads branch and he handled everything. Brendon liaised with the supplier to replace the carpet; he organised the warranty claim; and the laying of the new carpet. The carpet layers were so efficient, it was done without any fuss. We highly recommend Brendon to anyone wishing to organise their flooring. His customer service was exceptional.