I lodged a claim online and they took absolutely more than 30 days and let me know they are not paying for it as it is 2017 car and I said I want to cancel my insurance and they told we can't do that first you need to cancel your claim and after cancelling the claim when I called them nothing is done and they gave me an explanation the case officer is not available at the moment and no one knows when she will be available And they keep on playing with you
This insurance company sucks
Better stay away from is AAMI insurance company
We are a small business and have been using the team at Austwide since we started our business in 2007. No task or request has even been a problem, our dealings have been nothing but the highest standard. Everything has been carried out with great efficiency not to mention their professional yet caring attitude. Thank you guys!
We have ultimate care with RACQ and webroke down outside of Yass NSW, we were picked up by a tow truck, caravan set up in caravan park , hire car organized for us and a case worker who called us everyday to see how we were getting on . Thank you RACQ our car is fixed and we are happily back home, thanks for organizing everything, your staff were so caring