As per the other reviews below - terrible customer service. Ordered a new garage door key, was advised they would contact me when complete, on ringing after 2 weeks they had the key sitting there the whole two weeks no call. On picking it up two of the staff told me different things - one said it would need programming and the other said it was already programmed. On looking at the garage opener it was completely different to my previous, I mentioned this they said it’s all correct. On taking the garage key home it opens someone else’s garage. On calling regarding this they kept stating I had told them the wrong address, they then quoted the ‘incorrect’ address they were given - which was my exact address. They declined to refund me the money and had no concern I now had access to someone else’s garage.
Happy with the door although the 1st one had a dent but they replaced it The problem I had is with the installation whoever is responsible for organizing it needs to smarten up the first time they sent 1 bloke to do a 2 man job so I was required to assist (I'm 72 yrs old) and he was 3hrs late. The 2nd one I phoned twice and sat around all afternoon waiting only to find it had already been done. We are not living there at the moment but the renovaters we're there
Fantastic and very helpful company to deal with and we were not treated like an idiot, i had a problem with the garage and was to do with the remote something so simply, the boys here helped me out and i needed new battery so small, another competitor won't mention who, couldn't be bothered to help me so kind of Garage doors and more thanks. Glad I wasn't made to feel silly and for this reason will be using these guys again for any other garage mishaps