Great team at PMG Isuzu Maroochydore that stands by what they sell! Traveled up from Tassie to view a hard to find particular vehicle (via Shepperton, Vic where I copped a bum steer on similar vehicle - totally oversold).
Excellent description, pics and value price on listing with all confirmed on inspection and deal wrapped up on the day with complimentary tank top-up for long drive back. Full marks for sales service and communications.
Unfortunately, not long after returning home to Tasmania a mechanical issue surfaced which on diagnosis at local dealership was not a cheap or easy fix. OMG ($X,000!)
One has heard horror stories re attempts to claim under statutory warranty but no hesitation, they covered the car to be repaired with local dealership, no ifs, no buts!, even though I'm in Tas and they are in Queensland. Totally recommend!!
I spoke with Michele about having a chip repaired in my windscreen during a busy weekday. She and her coworker happened to already be in the area and the stopped by to have a look. Turned out, the chip had already been repaired before, and they also had found a crack in the windscreen. The car had been recently purchased, and they recommended I return to the car dealer for repair. They explained thoroughly why the crack was aged, and how to discuss this with their service team. I returned to the dealer, and they repaired the windscreen at no charge. These two shared their knowledge with me, and didn't charge me anything for their time. Great, honest people that will do right by you!