Over the years they've tried to charge me for Rotating my tyres in a service that they didn't do. Disconnected my cruise control when my car was brought in on the back of a tow truck after it stopped for no reason and it was only a battery and I got charged for what they did and had to pay for a tow truck and to get my cruise control hooked up again. My rust unit stopped working in 2018 and I found out the service department never stamped my book but I was lucky it was replaced. Jump ahead to 2021 I have rust at the back of my car no doubt because the unit had previously not been working and they are saying I won't be covered this time because again the service department did not stamp my book. They are not answering my calls and my online contact forms as I want the rust fixed because they did not do their job. When I 1st bought it I didn't even get shown how anything worked let alone a nice big bow. It was here's your car that's it. Much more I can say but no more words left.