Waited almost 40 min for service and asked 4-5 staff about a product but did not know about the particular product I wanted to buy. When I finally got service the staff member was nice, friendly and had very good knowledge of product.
After two- 3 weeks use the vacuum I bought would not turn on and stay working. Happened nearly every time after not using for a couple of days. Took back to shop but because it went straight away, got told to take home and if happens again come back. Very frustrating, poor service all round, not happy at all.
Dealt with Michael in the bedding section, and what an absolute gem, I have dealt with salesmen in this store before, but have never received such a wonderful, knowledgeable experience. I did buy a bedroom suite from Michael, because it was an absolute pleasure to deal with someone so genuine. Salesmen like this are the reason customers either come back or go somewhere else, Michael was the reason I came back. Thank you Michael for your wonderful, outstanding customer service.
Kim.