I would like to to say a big thankyou to Carmel from white goods she gave us the best costumer service ,if you have rewards for staff she deserves one thankyou
Joan scheerlinck
The service offered at Good Guy's was shameful. I waited Two weeks to get a TV that was an advertised special, being told everyday i went in that it should have been there. I was given many excuses, and no solution could or would they come up with. I had payed for the TV and still they could not produce that TV for me. I eventially phoned a store in Brisbane and arranged for my sister to bring it up with her. It was a gift and the persons birthday has been and gone. I am very disgusted in the service given and so was the manager of the Brisbane store. Shame on the Good Guys Hervey Bay Store.