Dealt with Ali. She was super-helpful. The part I wanted to order was already ordered for a previous client who failed to collect. Kennedy's probably received payment twice for the product but hey, can't complain about Ali going above and beyond and providing a great experience.
Top notch professional service. Called the guys out to assess my broken washing machine, gave me heaps of tips and advice.
In the end I didn't need there services, although they were here for over 40 minutes, they didn't charge me a cent for the call out.
To me thats a mega plus in this day and age. Can't recommend them highly enough.