Ive had several pieces of furniture reupholstered by them, and although the workmanship is good, their customer service is poor. I paid cash on delivery when my furniture was delivered and only checked my own invoice afterwards, upon which I realised I had paid too much. I phoned Margaret up and was told to email my bank details through to her. Two weeks later still no response , so I sent another email. Two weeks after that I phoned her and was told she was going to transfer the money that day - of course she didnt. Another phone call later , another excuse and still no money has been credited to my account. Margaret is downright rude and dishonest. Im taking the matter to the Small Claims Tribunal. You would be better off going to another upholstery business that values honesty and good customer service!
Absolutely delighted with Newcastle French Polishing work on my antique trunk.
Damaged by incompetent movers I was heartbroken because it has tremendous sentimental value in addition to being a beautiful antique.
Customer service from Yvette is outstanding: helpful and friendly. The work Jamie did to repair my trunk lifted my spirits when I saw the results. Wonderful workmanship.
I highly recommend them - quality and knowledgeable work, very reasonable and fair pricing and genuinely nice people to deal with.
Thank you for the amazing work .