Ive had several pieces of furniture reupholstered by them, and although the workmanship is good, their customer service is poor. I paid cash on delivery when my furniture was delivered and only checked my own invoice afterwards, upon which I realised I had paid too much. I phoned Margaret up and was told to email my bank details through to her. Two weeks later still no response , so I sent another email. Two weeks after that I phoned her and was told she was going to transfer the money that day - of course she didnt. Another phone call later , another excuse and still no money has been credited to my account. Margaret is downright rude and dishonest. Im taking the matter to the Small Claims Tribunal. You would be better off going to another upholstery business that values honesty and good customer service!
I recently took a 60 year old Japanese carved wooden coffee table to Jamie at Newcastle French Polishing to be restored to its original condition. It was brought back from Asia in the 1960s. It had been neglected and even painted black over the years. Jamie did an amazing job of stripping and restoring it back to what it looked like originally all those years ago. I highly recommend Jamie at Newcastle French Polishing for any furniture restorations