What a service! Totally reliable and he was amazing when there was an accident in the city and he took us who knows where to get us to the airport just in timeâ€”we never would have made it. We would recommend his company to everyone. Thank you.
I recently had to cancel my return trip to the airport 4 days in advance and was told that they do not refund fares as they have turned down other business for that day. My advice is to check with the owner about their cancellation policy if you think there may be a chance you have to cancel. After a week of daily unanswered calls, they refunded me 50% of my fare. My main issue would be that the owner initially told me that other Car Hire services don't offer refunds either. I found this to be untrue as the firm they took over did offer 24 hr refunds with $15 admin fee. Apart from this we were picked up on time and driven safely to our destination.
My family has had several Central Coast to Sydney transfers with Coastwide Airport Transfers and the service has always been as advertised. On one delayed flight into Sydney from Lord Howe Island the company rescheduled our pick-up without any issue. We recently made a booking for family members travelling with a baby to use Coastwide from Sydney airport to the Central Coast because we have always been satisfied with the service.