Extremely happy with Tao, their advice, price, value added installation included a separate powerline run to the switchboard, exceptional trim and tight install in a difficult above window location. the new unit was slightly damaged in the box when it arrived and Tao dashed off to the wholesalers to exchange it, all good
Disappointed. Came out to quote the job. Never received a quote. Owner was concerned at the difficulty of the job. Couldn’t make it work with the existing infrastructure in place. Got another contractor to do the job.
I will on make one suggestion "Get at least 3 quotes"
This company wanted to charge $1100.00 to supply and fit a $302.50 part,not bad for 40 minutes work especially when it only need a $10.00 capacitor which takes about 10 minutes maximum to replace.
This is ontop of $110.00 call fee.
Hope this helps.