Just phoned coolrite! absolutely disgusted with the costumer service.
Had an air con service in February 2021,I have just used the cooling system with it being hot the last few days.
When the guy came to service the two air cons the smaller one had the pipe that took the water out from the air con into the garage said he could move that and put it through the roof to go into the gutters.
Guess what it is not going into the gutters, its all over my lounge suit, and going inside the walls to the garage floor.
The lady I spoke to said we cant do anything till after Xmas! instead of making it a priority! and the management will ph you.
Their mistake cant use the air con, according to the lady on the desk! its my fault because I don't use it regularly and probably coursed a blockage! Really
Not a happy lady, been a really good client, just cant believe this
The team at DNR Air helped with quote then installation and now sitting back enjoying the comfort of my home with fully ducted system. So professional from start to finish and price was great. Thank you to whole team.
Norma says their technician cleaned out their split air conditioner very well and made all of the necessary tests to make sure that the unit was running smoothly. She says she was very impressed with their level of professionalism and she recommends them to everyone.