TNT Express offers a wide range of domestic, international, special services and industry solutions and have your documents, parcels and freight
Terrible and awful service!
mikhail (pelican waters) posted this on May 25th, 2017 9:59 am
I have no words to describe how terrible repeat service has been. Even told our overseas suppliers to stop using them. DHL much better, more helpful staff and follow up when they say they will. Avoid these guys if you can.
Sandy Newman (Little Mountain) posted this on May 19th, 2017 4:39 pm
Company is fantastic but the MAROOCHYDORE leg of the service is a DISGRACE! They only have to deliver parcels, not rocket science but yes, they could not have stuffed a simple service up more. Scanned the parcel, forgot to put it on the truck in the AM, then marked it as 'delivered' in the PM when it hadn't been! PATHETIC MAROOCHYDORE. Do yourselves a favour TNT, SACK your Maroochydore staff and start a fresh. You might actually get some positive feedback that way and people might re-use your c... Read More...
Courier pickup and delivery
nick (sunshine coast) posted this on May 18th, 2017 9:10 am
WORST EVER. THESE PEOPLE SHOULD MOW LAWNS. THE PARCEL WAS PICKED UP IN MELBOURNE THREE DAYS LATE. THE PARCEL DISAPPEARED FOR FOUR DAYS WITHOUT TRACKER UPDATE THEN THE DRIVER DIDN'T READ THE DELIVERY INSTRUCTIONS AND DIDN'T LEAVE THE PACKAGE. COMPUTERISED REBOOKING ON THE FONE WAS A NIGHTMARE. NEVER AGAIN TNT.
Akram Malik (COOROY) posted this on April 12th, 2017 10:49 am
I was provided a tracking number by a supplier in Melbourne from which I could see that the package was picked up on 6 April and reached TNT depot by the afteroon. I kept checking the transit of this unfortunate package but nothing was updated. On 11 April, the day of expected arrival, no one seemed to know where it was. Finally late in the afternoon of the 11th, I was by phone informed, it will be delivered tomorrow. Now it appears it would not be today, maybe, if I keep my fingers crossed, on ... Read More...
Aaron (Sunshine coast) posted this on February 23rd, 2017 2:59 pm
Worst telephone service! Rang 131150 and can never speak to a real person about getting the courier back here to pick up the 2nd item. He took the first item and left the second, going on 3 days now!!