TNT Express offers a wide range of domestic, international, special services and industry solutions and have your documents, parcels and freight
Frank Burton (Herberton Queensland) posted this on May 17th, 2016 4:40 pm
My expectation was that a pallet of shelving would be delivered by a truck. Instead, 350 kg of shelving was taken off the pallet, thrown loosely into the back of a VAN and driven up the Herberton Range! Pieces arrived damaged, unsecured and without order. Very difficult to contact the depot in Cairns. When contact was made, no responsibility taken by either TNT or the local courier to whom the job was given. Thumbs down TNT for your poor service.
Unknown location of parcel!?
Emma (Cairns) posted this on April 1st, 2016 2:44 pm
After missing delivery, the driver has taken it apon himself to give approval of my parcel to be left at a TNT agent!! To which no address or ph no for said 'agent' was left for me to collect it. And like other reviews have said, good luck in finding an actual person to speak to! Can't even find a TNT express local depot in Cairns. The name of the 'agent' wasn't even correct, and was only found after assuming it was left at the local 'newsagent'.
location of parcel
tony decarle (Cairns) posted this on January 29th, 2016 11:23 am
The location of my parcel seems to be a closely guarded secret and my ability to communicate to a human to find out where it is and how I could get it seems impossible. However the website was full of information but cleverly excluded a few items which I would have appreciated having. i.e. some hint at where my parcel currently located, the phone number of that location and the chance of receiving my parcel reasonably quickly. Also the tracking enquiry cleverly predicted the parcel would be deli... Read More...
poor delivery service
adrian pearsoh (cairns) posted this on November 30th, 2015 11:51 am
redelivery took my card but not the parcel. website has no capacity to ring depot or give location where to go to try and get my delivery. worst courier company i have worked with