TNT Express

Sure we can

Phone 

Phone: 13 1150

About Us

TNT Express offers a wide range of domestic, international, special services and industry solutions and have your documents, parcels and freight

Additional Contact Details

Website:

Our Services

Shipping
Freight
Couriers

Our Service Areas

Our Category

Couriers

TNT Express
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Reviews

Average Rating: 1/5

Reviews Counted: 7

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Delivery
posted this on

I was home at time of delivery but had card left in letterbox. This was on Friday and now I am told it won't be redelivered until following Tuesday. Why can't the local phone number of the depot be available instead of having to ring national one?

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Damaged goods
posted this on

My expectation was that a pallet of shelving would be delivered by a truck. Instead, 350 kg of shelving was taken off the pallet, thrown loosely into the back of a VAN and driven up the Herberton Range! Pieces arrived damaged, unsecured and without order. Very difficult to contact the depot in Cairns. When contact was made, no responsibility taken by either TNT or the local courier to whom the job was given. Thumbs down TNT for your poor service.

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Unknown location of parcel!?
posted this on

After missing delivery, the driver has taken it apon himself to give approval of my parcel to be left at a TNT agent!! To which no address or phone, no for said 'agent' was left for me to collect it. And like other reviews have said, good luck in finding an actual person to speak to! Can't even find a TNT express local depot in Cairns. The name of the 'agent' wasn't even correct, and was only found after assuming it was left at the local 'newsagent'.

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Freight pickup
posted this on

Worst company in Cairns. Bad service - takes ages to book.

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location of parcel
posted this on

The location of my parcel seems to be a closely guarded secret and my ability to communicate to a human to find out where it is and how I could get it seems impossible. However the website was full of information but cleverly excluded a few items which I would have appreciated having. i.e. some hint at where my parcel currently located, the phone number of that location and the chance of receiving my parcel reasonably quickly. Also the tracking enquiry cleverly predicted the parcel would be deli... vered the day after an attempted delivery was made so I was not home to receive it. STARS out of 6 =1   Read More...

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