TNT Express offers a wide range of domestic, international, special services and industry solutions and have your documents, parcels and freight
Julie Hooper (Cairns) posted this on June 25th, 2016 9:30 am
I was home at time of delivery but had card left in letterbox. This was on Friday and now I am told it won't be redelivered until following Tuesday. Why can't the local phone number of the depot be available instead of having to ring national one?
Frank Burton (Herberton Queensland) posted this on May 17th, 2016 4:40 pm
My expectation was that a pallet of shelving would be delivered by a truck. Instead, 350 kg of shelving was taken off the pallet, thrown loosely into the back of a VAN and driven up the Herberton Range! Pieces arrived damaged, unsecured and without order. Very difficult to contact the depot in Cairns. When contact was made, no responsibility taken by either TNT or the local courier to whom the job was given. Thumbs down TNT for your poor service.
Unknown location of parcel!?
Emma (Cairns) posted this on April 1st, 2016 2:44 pm
After missing delivery, the driver has taken it apon himself to give approval of my parcel to be left at a TNT agent!! To which no address or phone, no for said 'agent' was left for me to collect it. And like other reviews have said, good luck in finding an actual person to speak to! Can't even find a TNT express local depot in Cairns. The name of the 'agent' wasn't even correct, and was only found after assuming it was left at the local 'newsagent'.
location of parcel
tony decarle (Cairns) posted this on January 29th, 2016 11:23 am
The location of my parcel seems to be a closely guarded secret and my ability to communicate to a human to find out where it is and how I could get it seems impossible. However the website was full of information but cleverly excluded a few items which I would have appreciated having. i.e. some hint at where my parcel currently located, the phone number of that location and the chance of receiving my parcel reasonably quickly. Also the tracking enquiry cleverly predicted the parcel would be deli... Read More...