Erin posted this on 2016-02-19 08:13:28
Do not use this company. We had a horrific experience.
They lied to us on many occasions, provided us with cheaper glass then what we paid for, damaged our door and didnt say anything. I found the damage once I was able to open the door after the glass set. The installer didnt even tell us he had broken the door. He left silicone all around the glass which looked horrible and apparently he was one of their best glaziers. He was rude when he turned up to our place on a late call out, his response to his rudeness was, "what do you expect it was 11pm on a Sunday night" - DONT BE AN EMERGENCY GLAZIER IF YOU DONT LIKE THE HOURS. They became insolvent last year and have just changed their name from AAA Aussie Emergency to Aussie Emergency Glass and we found this out after we had paid, we were in panic mode since we paid them $2,795 for a laminated glass sliding door panel and then received only toughened glass. I have never had this kind of experience with any company I have dealt with.
Insolvency details found on asic under AAA emergency glass