Ritchie posted this on 2014-12-09 11:17:10
The pool deck at my house needed painting & was referred by someone who swore that they did an excellent job on their home and figured to give them a try. I received the quote by mail & rang to confirm for them to do the job. A date was set but unfortunately we had a spot of bad weather & I was advised that they would contact me again to set up another date. Unfortunately for me they also had a big job on which was supposed to finish up at the back end of November & that they would call me very early December to reschedule. No phone call, no follow ups, no nothing until I rang on the 9th December & was advised that they were still on this job. All this stuffing around has cost me 7 weeks dating back to mid-October. If the job had of been done I was going to offer more work around the house but after phoning them today & being forgotten about, there was no point. In short: not reliable, prefers larger jobs, never contacts you nor keeps you updated in relation to their schedule. In other words, get someone more reliable who wants the work. Very angry with lack of communication.